Customer Success & People

Outbound Calling & Debt Recovery Voice Agent

Calls, negotiates and logs payment promises — in a gentle local voice.

Capabilities & Domain Boundaries

The execution arm of the Khata Recovery agent: it performs autonomous outbound calls in regional dialects for debt recovery, appointment scheduling and dispatch confirmation — dynamically adjusting tone from polite to firm based on the 38-Layer Parameter Matrix, and feeding call outcomes straight back to the Super Manager for loop closure.

Autonomous Dialect Calls

Outbound calls in Bengali and Hindi with empathetic, business-conversational accents.

Dynamic Tone Control

Tone shifts polite→firm based on the 38-Layer Parameter Matrix and the customer's history.

Voice Confirmation Logging

Records customer voice confirmations and matches transaction completions seamlessly.

What the Owner Gains

  • Recovery calls in local dialects
  • Tone adapted per customer history
  • Promises recorded as voice confirmations
  • Outcomes fed back for loop closure

Working Alongside

Put the Outbound Calling & Debt Recovery Voice Agent to Work.

Speak one command. The entire swarm — including this agent — executes it end-to-end.

Business Sarathi Active voice consultant

Active Live Voice Consulting

Talk naturally. Leave with a grounded starting plan.

Answer by voice or text in English, বাংলা, or हिंदी. Sarathi remembers the conversation and asks only the next useful question.

Voice or text Three languages Source-grounded

Tap the mic once and speak naturally. Sarathi securely transcribes, answers aloud, then listens for your next turn when hands-free is on.