Capabilities & Domain Boundaries
This agent targets the Indian credit system with a graded escalation matrix: it starts with polite festive WhatsApp nudges ('Dada, festive greetings! A small amount is pending…'), and if ignored for 60 days, drafts settlement offers or triggers the Voice Calling Agent for a firmer managerial-level call — tracking promises-to-pay and following up on the committed date.
Graded Escalation Matrix
Polite festive-themed WhatsApp nudges first, settlement offers at 60 days, then firm managerial voice calls — relationships never burned.
Instant Collection URLs
Generates secure Razorpay Smart Links inside each reminder, so payment happens in one tap, not after four calls.
Promise-to-Pay Tracking
Every 'I'll pay on Friday' is recorded and followed up automatically on the exact committed date.
Vernacular, Personalised Scripts
Collection scripts formatted in the customer's own local dialect — polite or firm, chosen by the 38-Layer Matrix.
What the Owner Gains
- Udhaar aging below the 45-day safety line
- PTPs followed up automatically
- Collection URLs in every reminder
- Customer relationships preserved